customer-support

Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬

UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed for everyone, offering robust features to streamline customer support and collaboration.

Open-source live customer chat

Zammad is a web based open source helpdesk/customer support system.

FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)

Modern, Streamlined, Free and Open Source Customer Service Software

EspoCRM – Open Source CRM Application

🌲 春松客服，开源客服系统

Open-source, self-hosted customer support desk in a single binary. A lightweight alternative to Intercom, Zendesk, Chatwoot.

开源在线客服系统GO语言开发GO-FLY,免费在线客服系统/GOFLY LIVE CHAT: open source self-hosted private cloud customer support live chat software by golang

A simple and beautiful Vue chat component backend agnostic, fully customisable and extendable.

Obsei is a low code AI powered automation tool. It can be used in various business flows like social listening, AI based alerting, brand image analysis, comparative study and more .

Faveo Open source ticketing system build on Laravel framework

Request Tracker, an enterprise-grade issue tracking system

OpenSupports is a simple and beautiful open source ticket system

Mobile app for Chatwoot - React Native

Open-source AI sales OS — self-hosted CRM with native AI agents + WhatsApp (WAHA). Open alternative to Kommo, Octadesk & Intercom for any business that sells by chat. MCP-ready, multi-tenant, LGPD.

📞 Open-source, self-hosted WebRTC click-to-call solution for websites. Add a video Call-Me button and let visitors instantly connect with your team through browser-based video communication. Ideal for customer support, sales, consultations, and remote assistance.

Open-source AI Agent Customer Service Platform. Build AI agent teams with LLM orchestration, RAG knowledge base, multi-channel support, and human collaboration.

Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transparency and long-term sustainability and is highly tailorable to your organization's needs.

KoalaQA 是一款 AI 大模型驱动的开源售后服务社区，提供 AI 回答、AI 搜索、AI 运营等能力，帮助你快速落地售后客服、社区问答、自助服务等场景，帮助团队显著降低人工运营成本、提升客户满意度与响应效率，助力实现 ZCR（Zero Contact Resolution）目标。